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	Aligning Information Technology With Corporate Strategy Our Price: $395.00 Usually ships in 7 to 13 days Format: Paperback (1999)

	Brand Building and Communication Power Strategies for the 21st Century American Productivity & Quality Center Our Price: $495.00 Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your credit card will not be charged until we ship the item. Format: Spiral-bound (1999)

	Call Centers and the Internet Enhancing Customer Contact American Productivity & Quality Center Our Price: $495.00 Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your credit card will not be charged until we ship the item. Format: Spiral-bound (1999)

	Creating a Knowledge-Sharing Culture American Productivity & Quality Center Our Price: $395.00 Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your credit card will not be charged until we ship the item. Format: Spiral-bound (1999)

	Customer Value Measurement Gaining Strategic Advantage American Productivity & Quality Center Our Price: $495.00 Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your credit card will not be charged until we ship the item. Format: Spiral-bound (1999)

	Deploying Six Sigma To Bolster Business Processes and the Bottom Line American Productivity & Quality Center Our Price: $495.00 Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your credit card will not be charged until we ship the item. Format: Spiral-bound (2001)

	Developing a Successful Competitive Intelligence Program American Productivity & Quality Center Our Price: $495.00 Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your credit card will not be charged until we ship the item. Format: Spiral-bound (2001)

	Expanding Knowledge Management Externally Putting Your Knowledge to Work for Customers American Productivity & Quality Center Our Price: $495.00 Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your credit card will not be charged until we ship the item. Format: Paperback (1998)

	If Only We Knew What We Know The Transfer of Internal Knowledge and Best Practice Carla O'dell and C. Jackson Grayson Our Price: $19.80 Usually ships in 24 hours Format: Hardcover (1998)

	Internet Marketing and Sales Strategies American Productivity & Quality Center Our Price: $495.00 Temporarily out of stock. Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your credit card will not be charged until we ship the item. Format: Spiral-bound (1999)

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